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Custom Development

IVR Development
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Custom Development
System Integration


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ComTek's staff is highly skilled in providing software solutions to meet a variety of today's business needs.  The development staff has experience with companies that range from Fortune 500 companies to local single business owners. 

The major projects that the staff at ComTek has performed for their clients fall into the following categories:

  • Computer Telephony Integration (CTI) systems to provide the synchronization of caller voice and data upon call arrival.
  • Voice response systems (IVR), from as small as a single 12 line system to as large as a 2000 line system with multiple sites, remote data servers and high availability requirements.
  • Telephony Equipment (PBX, ACD and IVR) selection and recommendation.
  • Predictive-Dialing, Progressive and Preview Dialing.
  • Interfaces to multiple legacy external systems.
  • Graphical User Interfaces (GUI) to meet the ergonomic expectations of today's users in an order entry system, service center system, and multi-window access to several external systems from a single workstation

ComTek has significant experience developing solutions in the following environments:

Development Environments

  • Client/Server Architecture
  • C, C++, Visual C
  • Visual Basic
  • UNIX
  • MS DOS
  • MS Windows
  • TCP/IP

Relational Databases:

  • dBase
  • Oracle
  • Sybase
  • Informix
  • Access



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Last modified: February 14, 2000