ComTek's staff is highly skilled in providing software solutions to meet a variety of
today's business needs. The development staff has experience with companies that
range from Fortune 500 companies to local single business owners.
The major projects that the staff at ComTek has performed for their clients fall into
the following categories:
- Computer Telephony Integration (CTI) systems to provide the
synchronization of caller voice and data upon call arrival.
- Voice response systems (IVR), from as small as a single 12 line system to
as large as a 2000 line system with multiple sites, remote data servers and high
- Telephony Equipment (PBX, ACD and IVR) selection and recommendation.
- Predictive-Dialing, Progressive and Preview Dialing.
- Interfaces to multiple legacy external systems.
- Graphical User Interfaces (GUI) to meet the ergonomic expectations of
today's users in an order entry system, service center system, and multi-window access to
several external systems from a single workstation
ComTek has significant experience developing solutions in the following environments:
- Client/Server Architecture
- C, C++, Visual C
- Visual Basic
- MS DOS
- MS Windows